This Privacy Policy explains how Follow Up Factory ("Follow Up Factory," "we," "us," or "our") collects, uses, shares, and protects information when you visit followupfactory.co, talk to our AI agents, or use our services. By using our website or services, you agree to this Policy.
When you fill out a form, opt in, book a call, or talk to our AI agents, we collect the details you share, such as your name, business name, phone number, email address, website, and information about your business and goals.
When you visit our website, we automatically collect technical and usage data, including your IP address, device and browser type, pages viewed, referring source, and interactions with the page. We collect this through cookies and similar technologies (see Section 4).
We may receive information about you from advertising platforms, analytics providers, and lead sources that you interacted with before reaching us.
We use the information we collect to:
By submitting your information, you agree that Follow Up Factory and its AI agents may contact you by phone call, text message, and email at the details you provide, including through automated technology and prerecorded or artificial voice. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out of text messages at any time, or reply HELP for help. You can unsubscribe from emails using the link in any message.
Our AI agents identify themselves as an AI assistant. We only contact individuals who have provided their information to us or otherwise consented to contact. We honor opt-out and do-not-contact requests.
We use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure performance, and support advertising. This includes the Meta (Facebook) Pixel and analytics tools, which may set cookies and collect usage data to help us understand and improve campaign performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
We do not sell your personal information. We share information only as described below:
We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing, including under laws such as the California Consumer Privacy Act (CCPA/CPRA) and the EU/UK GDPR. To exercise any of these rights, contact us at wes@followupfactory.co. We will not discriminate against you for exercising your rights.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our website and communications may link to third-party sites and platforms (including our social media and community pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.
If you have questions about this Privacy Policy or your information, contact us at wes@followupfactory.co.