Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name and details
• Payment information (processed securely through Stripe)

We also automatically collect non-personal data such as browser type, IP address, device information, and usage details to improve our services.

How We Use Your Information

We use collected information to:

• Provide and maintain our AI follow up services
• Process transactions and manage billing
• Send transactional and marketing communications (with your consent)
• Improve our website, products, and customer experience
• Respond to inquiries and provide customer support
• Comply with legal requirements

Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted service providers for the purpose of delivering our services, including:

• Payment processors (Stripe)
• Email and communication platforms
• Analytics providers
• AI and telephony service providers

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected]

Cookies and Tracking Technologies

When you visit our website, cookies and similar technologies may be used by us and our partners to:

• Remember your preferences and settings
• Understand how you interact with our website
• Deliver relevant advertising
• Analyze website traffic and performance

Our online data partners or vendors may associate these activities with other personal information they have about you, including your email or home address. We (or service providers on our behalf) may then send communications and marketing to these addresses.

You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third Party Links

Our website may contain links to third party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.