This Privacy Policy explains how Follow Up Factory ("Follow Up Factory," "we," "us," or "our") collects, uses, shares, and protects information when you visit followupfactory.co, talk to our AI agents, or use our services. By using our website or services, you agree to this Policy.
When you fill out a form, opt in, book a call, or talk to our AI agents, we collect the details you share, such as your name, business name, phone number, email address, website, and information about your business and goals.
When you visit our website, we automatically collect technical and usage data, including your IP address, device and browser type, pages viewed, referring source, and interactions with the page. We collect this through cookies and similar technologies (see Section 4).
We may receive information about you from advertising platforms, analytics providers, and lead sources that you interacted with before reaching us.
We use the information we collect to:
Submitting your details to receive a report does not by itself give permission for marketing calls or texts. When you select our optional consent checkbox, you authorize Follow Up Factory to contact you at the number provided about your report and our services, including marketing texts, automated texts, and calls using AI-generated or prerecorded voice. Consent is not a condition of receiving your report or making a purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts or HELP for help. Ask during a call or contact support@followupfactory.co to stop calls. You can unsubscribe from marketing emails using the link in any message.
Our AI agents identify themselves as AI assistants. Marketing calls and texts follow the permissions you provide. We honor opt-out and do-not-contact requests.
We use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure performance, and support advertising. This includes the Meta (Facebook) Pixel and analytics tools, which may set cookies and collect usage data to help us understand and improve campaign performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
We do not sell your personal information. We share information only as described below:
We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing, including under laws such as the California Consumer Privacy Act (CCPA/CPRA) and the EU/UK GDPR. To exercise any of these rights, contact us at wes@followupfactory.co. We will not discriminate against you for exercising your rights.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our website and communications may link to third-party sites and platforms (including our social media and community pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.
If you have questions about this Privacy Policy or your information, contact us at wes@followupfactory.co.